Technical Support Services
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Remote and Phone Support
A friendly, qualified technician can evaluate your computer problem over the phone. Using advanced technology we can log into your computer over the internet and provide support instantly. contact us to start a repair.
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On-site Service
If you need or prefer an onsite technician to come to your location, give us a call by calling one of our local offices. Find local numbers on our contact page.
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Support Contracts
We respond to most support calls on the same day. If you need faster service or it is mission critical to your business, you can establish a support contract with us to receive priority support.
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Software Installation
Having trouble managing software updates. Problems with software incompatibilities? Our software installation support services can help. contact us for our installation services.
Our Services
- Mission Critical Servers and Networking
- LAN and Perimeter Security
- Systems Management and Monitoring
- Routers, Firewalls and VPNs
- Network Design and Maintenance
- Data Protection and Recovery
- Technical Support, Service and Repair
- Strategic Planning and Consultations
- Custom Web Programming
- Internet Hosting and Email Services
- Employee Internet Access Solutions
- Branch/Remote Office Solutions
- Business Phone Systems
- Security Camera Systems
Your Computer Could Be Silently Failing
Most computer failures give little or no warning before expensive damage has occurred. Sometimes that damage is to hard drives that contain valuable data. Backup is very important (read an article about it here) but also it is important to get computer systems checked periodically to avoid costly repairs and downtime.
You might be thinking, "my hard drive isn't very old, it's not going to fail so soon". The sad truth is that age isn't what causes them to fail. Environmental conditions and age certainly can play a part but more so the quality of the drive and simply the luck-of-the-draw. Components like those that make up a hard drive are
each slightly different...like a painting. And those differences are sometimes flaws in material. There's not much you can do to control whether or not your hard drive will fail but you can be prepared in case it does. Call us to help you assess your risk and come up with a plan to keep your data safe.